Brooklyn Locations for Housing Preservation Dept.The NYC Dept. of Housing Preservation and Development has two Brooklyn office locations:
- 701 Euclid Avenue Brooklyn, New York 11208 (718) 827-1942
- 210 Joralemon Street (Room # 806) Brooklyn, New York 11201 (718) 802-3662
Inadequate Heat at HomeBetween October 1st and May 31st, tenants should get heat as follows:
- Between 6 AM and 10 PM, when it is below 55 degrees outside, the inside temperature must be at least 68 degrees Fahrenheit
- Between 10 PM and 6 AM, when it is below 40 degrees outside, the inside temperature must be at least 55 degrees Fahrenheit.
How to Complain about a Heat Problem in Your Apartment
- First talk to your landlord about the heat; keep a record of the temperature during the day and during the evening, and write a letter to the landlord comparing the actual apartment temperatures with what is required by law (see above.)
If your landlord is unresponsive and is not fixing your heat in a timely fashion, then tenants can file a complaint with NYC through 311.
- You can file a complaint online with HPD.
They probably won't rid you of your bed bugs, but you can learn how to get rid of them, who has to pay for the exterminator, and how you can check to see if a building has had bed bug complaints.
Information SourcesIf you have an itch to know more about these critters, there's good information, compliments of NYC, for Brooklyn bedbug-sufferers, at NYC.gov/bedbugs site. Here you will find more than you ever wanted to know, whether you are a tenant, a property manager or a beleaguered home owner. Find out "how bed bugs thrive, how to recognize and inspect for their presence, steps to take to prevent them from infesting a home, how to safely rid an area of bed bugs if they do occur, and how to select and work with a pest management professional."
You can also:
- Take a bite-sized e-course on bedbug management, prepared by the NYC Housing and Preservation Department.;
- Go to the EPA bed bug information page, Controlling Bed Bugs.
How to Complain about a Water Problem in Your ApartmentCall a licensed plumber, not the City, if the problem with your water is happening only in one room in your apartment (that is, just a bathroom or kitchen); if the water doesn't run clear after five or ten minutes, or if nobody else in the building is having the same problem.
Note that New York City's water supply is generally considered one of the cleanest in the nation.